Process Improvement Projects


Take leaps, not steps, forward.

For those larger opportunities or challenges you have in the agency, OTTESU can be engaged on short or long-term projects. Common focusses for these engagements are:

  • Client/service line profitability (measurement and optimisation)
  • Capacity measurement and management
  • Human Resourcing and Recruitment strategies
  • New business strategies and process optimisation
  • New system scoping/implementation

Key Outcomes

To be scoped before beginning the engagement. Typically, this will be either a recommendations document or the implementation of the new systems/processes.

Engagement Models

All engagements are project based, scoped in stages with fixed fees. Note that an Agency Mapping engagement is required before a Process Improvement project.